How It Works
A clear process, from first message to resolution.
You shouldn't have to chase updates. Every case moves through the same defined stages — and you'll know exactly where things stand at each step.
Case #AG-10482
Instagram Account Recovery
Aug 18
Case submitted
Aug 18
Documents received
Aug 19
Initial assessment
Aug 20
Appeal submitted
Aug 21
Awaiting response
✅ No guessing
Always informed
Case workflow
Every case follows the same eight stages
No surprises, no ambiguity — you know exactly what's happening at each step.
New Lead
You submit a case or complete the eligibility checker.
Assessment Pending
Our team reviews the details you've provided.
Payment Pending
Once assessed, you'll receive a quote and next steps.
Documents Required
We request any evidence or documentation needed.
Under Review
Your case and documents are reviewed against platform requirements.
Recovery Process
We prepare and submit your appeal or recovery request.
Awaiting Platform Response
We monitor for a response and follow up where needed.
Resolved / Unresolved
You're notified of the outcome, with next steps either way.
What you'll see in your portal
Log in instead of sending “any update?”
Every recovery case gets a running timeline so you always know what's happened and what's next — no chasing required.
Live case tracking
See exactly which stage your case is at, without having to message us for an update.
Secure messaging
Send and receive documents, screenshots and updates in one place — no scattered chats.
Document center
Upload evidence securely. We will never ask for your social media password.
Case #AG-10482
Instagram Account Recovery
Aug 18
Case submitted
Aug 18
Documents received
Aug 19
Initial assessment
Aug 20
Appeal submitted
Aug 21
Awaiting response
Ready to get started?
Answer a few questions and we'll tell you whether your case is a good fit for professional recovery support — free, no obligation.