Account Recovery
Get your account back — with a clear process, not guesswork.
Every recovery case follows the same structured path. Pick your platform below to see exactly how we approach your issue.
Our Recovery Path
✅ Success rate
High
Instagram Recovery
From disabled accounts to repeatedly rejected appeals, we handle Instagram account issues end to end.
Disabled accounts
Diagnosis
Your account was deactivated by Instagram, usually after a policy violation, an automated system flag, or a mass-reporting incident.
Our Process
- 1Free intake review of your account status and any notices you've received
- 2We identify the likely disable reason and appeal pathway
- 3We prepare and submit a structured appeal with supporting evidence
- 4We track the appeal and follow up until a resolution is reached
Expected Timeline
Typically 3–14 days, depending on case complexity
What You'll Need
- Government ID where legitimately required by the platform
- Screenshots of the disable notice
- Any prior correspondence from Instagram
Suspended accounts
Diagnosis
A temporary or indefinite suspension tied to a specific policy flag (e.g. spam, impersonation, or community guideline reports).
Our Process
- 1Review the suspension notice and account history
- 2Identify corrective actions needed before appeal
- 3Submit the appeal with context and evidence
- 4Monitor for platform response
Expected Timeline
Typically 2–10 days
What You'll Need
- Account status screenshot
- Warning message screenshots
Account integrity restrictions
Diagnosis
Reduced reach, posting limits or feature restrictions applied after an integrity review — often unclear from the app alone.
Our Process
- 1Diagnose which integrity signal likely triggered the restriction
- 2Advise on account behavior changes
- 3Submit a review request where available
- 4Monitor account status until restrictions lift
Expected Timeline
Typically 5–21 days
What You'll Need
- Screenshots of any in-app restriction notices
Hacked / compromised accounts
Diagnosis
Unauthorized access, changed login details, or suspicious activity you no longer control.
Our Process
- 1Guide you through Instagram's official regain-access flow
- 2Help verify ownership using account history and documentation
- 3Advise on securing the account once access is restored
- 4Never request your password at any stage
Expected Timeline
Typically 1–7 days for straightforward cases
What You'll Need
- Proof of ownership
- Original sign-up email if available
Login / access problems
Diagnosis
Two-factor or verification issues, lost access to a linked email/phone, or unclear in-app blockers.
Our Process
- 1Diagnose the specific access blocker
- 2Walk through platform-supported recovery options
- 3Escalate where a structured case is required
Expected Timeline
Typically 1–5 days
What You'll Need
- Proof of ownership
- Access to any linked recovery contact
Repeatedly rejected appeals
Diagnosis
Prior self-submitted appeals were declined, often due to incomplete evidence or an unclear case narrative.
Our Process
- 1Audit prior appeal attempts to identify gaps
- 2Rebuild a stronger, evidence-backed case
- 3Submit through the appropriate channel
- 4Track and follow up on the new submission
Expected Timeline
Varies by case history
What You'll Need
- Records of previous appeal attempts and responses
Facebook Recovery
Support for disabled profiles, restricted or suspended Pages, and Business Page issues.
Disabled profiles
Diagnosis
Personal profile deactivated after a policy flag, identity check, or mass reporting.
Our Process
- 1Review the disable notice and account context
- 2Prepare identity verification where required
- 3Submit a structured appeal
- 4Track the case to resolution
Expected Timeline
Typically 5–21 days
What You'll Need
- Government ID where legitimately required
- Disable notice screenshot
Restricted Pages
Diagnosis
Reduced distribution, publishing limits or feature locks applied to a Page after a policy review.
Our Process
- 1Diagnose the restriction type and likely cause
- 2Review Page roles and recent activity
- 3Submit a review request where available
Expected Timeline
Typically 5–14 days
What You'll Need
- Screenshots of the restriction notice
- Page admin access
Suspended accounts
Diagnosis
Full account suspension tied to a specific policy violation.
Our Process
- 1Review suspension details
- 2Prepare and submit an appeal with evidence
- 3Monitor for a platform decision
Expected Timeline
Typically 5–21 days
What You'll Need
- Warning or suspension notice
- Proof of identity if requested
Business Page issues
Diagnosis
Ownership disputes, unpublished Pages, or Page-level restrictions affecting a business.
Our Process
- 1Confirm business ownership documentation
- 2Diagnose the specific Page-level issue
- 3Submit the appropriate business verification or review request
Expected Timeline
Typically 7–21 days
What You'll Need
- Business registration documents
- Proof of Page ownership
Meta Business Recovery
Business Manager, Business Portfolio and advertising access issues for teams and agencies.
Business Manager restrictions
Diagnosis
Business Manager flagged or restricted, limiting access to Pages, ad accounts or assets.
Our Process
- 1Audit Business Manager structure, admins and asset history
- 2Identify the likely trigger for the restriction
- 3Submit the appropriate review with supporting documentation
Expected Timeline
Typically 7–30 days
What You'll Need
- Business registration documents
- Admin access to Business Manager
Business Portfolio issues
Diagnosis
Verification failures, ownership conflicts, or portfolio-level access problems.
Our Process
- 1Review portfolio verification status
- 2Resolve ownership or admin conflicts
- 3Resubmit verification where required
Expected Timeline
Typically 7–30 days
What You'll Need
- Business registration documents
- Domain or brand verification proof
Ad account restrictions
Diagnosis
Spend limits, disapproved ads at scale, or a fully restricted ad account after a policy review.
Our Process
- 1Review recent ad activity and policy flags
- 2Identify corrective actions
- 3Submit a review request with evidence
Expected Timeline
Typically 5–21 days
What You'll Need
- Ad account screenshots
- Recent ad copy/creative if requested
Advertising access problems
Diagnosis
Payment, verification, or permissions issues preventing normal advertising activity.
Our Process
- 1Diagnose the specific access blocker
- 2Advise on required verification steps
- 3Escalate where a structured review is needed
Expected Timeline
Typically 3–14 days
What You'll Need
- Business Manager screenshots
- Payment method verification status
Page / asset restrictions
Diagnosis
Individual assets (Pages, catalogs, pixels) restricted within an otherwise active Business Manager.
Our Process
- 1Identify the specific restricted asset and cause
- 2Review asset-level permissions and history
- 3Submit the relevant appeal or review request
Expected Timeline
Typically 5–21 days
What You'll Need
- Business Manager screenshots
- Asset ownership confirmation
Don't see your exact issue?
We handle a wide range of account issues across Instagram, Facebook and Meta Business. Reach out and we'll assess your specific case — free initial review.